Personal data protection

Last updated: 3 août 2026

DESIGN’PARTNER SAS, whose registered office is located at 83 rue Yves Landegren in Vire Normandie,
is the controller responsible for the processing of personal data carried out on the pelot.com website.

If you have any questions about your personal data or wish to exercise your rights,
you can use the contact form available on the website’s “Contact us” page.

Categories of data collected

As part of our services, we may collect the following categories
of data:

• Identity data: first and last name;
• Contact details: postal address, email address and telephone number;
• Order data: products ordered, purchase history, and billing and delivery information;
• Payment and transaction data;
• Connection and browsing data.

Why do we use your data?

We use your personal data primarily to:

• Respond to your enquiries;
• Create and manage your customer account;
• Process your orders, payments and deliveries;
• Provide after-sales service;
• Comply with our accounting and legal obligations;
• Ensure website security and prevent fraud;
• Send you marketing communications where permitted by law;
• Measure website traffic and manage cookies according to your choices.

Depending on the processing concerned, we rely on the performance of our contract with you,
compliance with a legal obligation, our legitimate interests or your consent.

How long do we retain your data?

We retain your data only for as long as necessary for the relevant purpose
and to comply with our legal obligations. As a guide:

• Data relating to orders and billing is retained for the applicable statutory period;
• Requests submitted to customer service are retained for as long as necessary to process them,
  and then, where necessary, archived for the period applicable to the establishment,
  exercise or defence of legal claims;
• Data used for direct marketing purposes is retained for the duration of the business relationship,
  then for a maximum of three years from its end or from the last contact initiated by the customer
  or prospect, unless otherwise required;
• Cookie preferences are retained for the period specified in our cookie policy.

Who may receive your data?

Your data may be accessible to authorised DESIGN’PARTNER employees and to service providers
necessary for the operation of our services, including our hosting, payment,
delivery, IT maintenance, audience measurement and communications providers.

Where certain service providers process data outside the European Economic Area,
we ensure that these transfers are governed by a mechanism recognised under the applicable regulations.

Your rights

Subject to the conditions set out in the applicable regulations, you have the right to access, rectify,
erase, object to, restrict and obtain the portability of your data. Where processing is based
on your consent, you may withdraw it at any time.

You also have the right to set instructions regarding what happens to your data after your death.

You can exercise your rights by using the contact form available on the website’s
“Contact us” page, specifying in the subject line that your request concerns your personal data.
Proof of identity may only be requested if there is reasonable doubt about your identity.

We will respond as soon as possible and no later than one month after receiving
your request. This period may be extended by two months if the request is complex or due to the number
of requests received. In this case, you will be informed.

You may also lodge a complaint with the French Data Protection Authority,
the CNIL.